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Why are customer reviews so important?

In today’s online society which is dominated by mobile devices and search results, customer reviews are very important and word of mouth has been replaced by social media and online customer review sites. These days customer reviews can be a determining factor in whether a sunroom company is being considered or not.  In this article we are going to discuss the benefits of customer reviews and which websites are used the most to post their reviews on and how reviews can help you make the right choice when hiring a company to build your sunroom.

Making sure that you are hiring the right sunroom contractor is an important decision. How do you ensure that you hire only the installers that you can trust? For most people personal recommendations are the preferred method, however, when it comes to hiring a sunroom contractor this information can be difficult to obtain and everyone you know might not own a sunroom. The next best thing to a personal referral is by reading online reviews where you can tell a lot about a sunroom contractor. Did they deliver the product they promised, did the service they provide meet their expectations? All very important questions.

Are Online Reviews Important When Hiring A Sunroom Contractor

One of the first things we recommend when looking to hire a sunroom contractor is going online and reading customer reviews and testimonials. When you are looking in your local area for, then reading online customer reviews can be a great place to start. The significance of customer reviews can be very helpful when choosing the right sunroom installer. Customer reviews are very important.  Research shows that 90% of consumers will read online reviews before choosing to hire a company.

When it comes to hiring the right sunroom installer their reputation is very important and online reviews are a great way to verify this. When reading online reviews it is also important to be mindful and pay close attention to the substance of the review. A quality online review should contain some type of emotion, was the consumer excited to write the review? Did they seem excited to share their experience? If you believe the answer is “yes” to both of these questions, then in general, this is a good review that you can take into consideration when making your decision. Consider paying less attention to reviews that may have only one sentence or just leave a star rating and this is important too, but you want to make a better decision by the content included in the review that will help in making your decision. Also, be aware of the fake reviews that may be on a company’s own website. These reviews are often written by owners/employees working at the company, and not actual customers.

There are several trusted websites that consumers can visit to read online reviews and testimonials and it is essential to read these reviews when making your decision.  Websites such as Google, the BBB (Better Business Bureau) and Customer Lobby are just a few of the most trusted websites to read reviews on. These websites require the user to first be verified before contributing a review. Google is a great place to start your first search for reviews because Google can assist you in narrowing down your choices for sunroom installers. The BBB is another great website to gather information and read a little more about the company and their history with consumers. The BBB offers a rating on each company with an A+ being the highest rating. The BBB uses information such as consumer complaints, any previous bankruptcy the company may have had, as well as several other factors that can help you make the right decision when hiring a sunroom installer. Customer Lobby is another great choice when looking for a trusted sunroom installer. All of Customer Lobby’s reviews are from previous customers and are all verified. If you want to learn more about a specific company and their customer satisfaction rating Customer Lobby is a reliable website. We highly recommend everyone to use only trusted websites when reading online reviews.

Lifestyle Remodeling is committed to providing quality service and products. We strive for excellence in every sunroom that we install, and we take great pride in our work. We encourage you to visit our website and ask you to please give us a call with any questions you may have about installing your next sunroom for your home. We encourage you to read our online reviews and to ask us about them!

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